What You Don’t Know
About
Long-Term Care Insurance
That Can Hurt You
by Betty Diamond
My interest in long-term care insurance arose out of a search
for a policy of my own. Because this insurance is expensive,
I resolved to become an educated consumer so that I would not
be solely dependent on the insurance agents’ sales presentations.
Unfortunately, I found much of the information to be confusing
and misleading. By the end of my research, however, I had acquired
information that I feel compelled to share with others who are
also looking for the best long-term care coverage their money
can buy.
What is the best long-term care protection for consumers?
It is a policy that includes all three benefit triggers:
1. Physical impairment benefit trigger
2. Cognitive impairment benefit trigger
3. Doctor certification of medical necessity
The critical problem is that the consumer is in danger of losing the “medical
necessity” benefit trigger, which offers the consumer the most
flexible long-term insurance coverage.
What are benefit triggers?
Benefit trigger is the term a company uses to describe
the ways it decides when to pay benefits. The three types of benefit
triggers are Physical Impairment, Cognitive Impairment and Medical
Necessity. Companies may use different benefit triggers for home
health care coverage than for nursing home care.
1. PHYSICAL IMPAIRMENT BENEFIT TRIGGER:
This is based on Activities of Daily Living
or ADLs. The inability to do activities of daily living is the
most common way insurance companies decide when you are eligible
for benefits. The ADLs most companies use are bathing, continence,
dressing, eating, toileting and transferring. The number of ADLs
in a policy will vary from five to six (a few states require seven.)
A policy pays benefits when you cannot do a certain number of
the ADLs such as two of the six or two of the five. The less restrictive
policy will have more ADLs and the more restrictive policy will
have fewer.
To be eligible for benefits, some policies require that you be
unable to do activities of daily living or ADLs without substantial
assistance. Specifying substantial or hand-on assistance makes
it harder to qualify for benefits and represents a more restrictive
policy.
Consumer-friendly policies, on the other hand, require standby
assistance which means you need only occasional assistance
in doing the activities of daily living or ADLs and they represent
the least restrictive policies.
Remember, it is important that you purchase the least restrictive
policy!
2 COGNITIVE IMPAIRMENT BENEFIT TRIGGER: The
policy usually pays benefits for mental incapacity, when you cannot
pass certain tests of mental function. Coverage of cognitive impairment
is especially important if you have been told you have Alzheimer’s
disease or other dementia.
3. DOCTOR CERTIFICATION OF MEDICAL NECESSITY BENEFIT
TRIGGER (referred to as “medical necessity”): Some
long-term care insurance policies will pay benefits if your doctor
certifies that care is MEDICALLY NECESSARY EVEN THOUGH YOUR
ILLNESS OR INJURY IS UNRELATED TO PHYSICAL IMPAIRMENT OR COGNITIVE
IMPAIRMENT.
“Medical necessity” is the third benefit
trigger that is essential for best consumer protection. Information to
follow will explain why it is becoming less and less available to the consumer.
What has become of the “medical necessity” benefit trigger?
I was shocked to learn that since 1997 most (not all) insurance
companies have stopped selling the type of long-term care policies
that can provide the best protection for consumers. Instead, the
insurance companies are promoting only those policies that minimize
their future benefit payments.
I found only one company in Pennsylvania out of three (from your
own research you may find others) that sells desirable long-term
care policies of the type that best protect consumers. It is puzzling
to me, however, as to why it required persistent research to locate
that company.
Who took away the “medical necessity” benefit trigger
from
most policies?
CONGRESS!
Tax-Qualified Policies versus Non Tax-Qualified Policies
In 1997, Congress created two insurance policy categories: Tax-Qualified
policies and Non Tax-Qualified policies, and excluded “medical
necessity” from Tax-Qualified policies. Prior to 1997 there were
no long-term care insurance policy categories! All policies
received the same treatment in terms of taxation and tax-deductibility,
and some policies included “medical necessity” while others did
not.
You
might be led to believe that preferential tax treatment is the
most important distinction between Tax-Qualified and Non Tax-Qualified
policies. In truth, only a small percentage of consumers with
catastrophic health care costs will be able to benefit from the
Tax-Qualified tax deduction!
Under the 1997 law, only the Non Tax-Qualified policies were
permitted to include the medical necessity benefit trigger. Conversely,
Tax-Qualified policies were prohibited from including the
medical necessity benefit trigger! Without the medical necessity
benefit trigger, the Tax-Qualified policies are more restrictive
and thus do not provide consumers with the best long-term care
insurance protection.
And there are other important ways that Tax-Qualified policies
are more restrictive than Non Tax-Qualified policies.
§ Non Tax-Qualified policies do not require
the doctor to certify that the disability be expected to last
for at least ninety (90) days. However, a Tax-Qualified policy
does include this 90-day requirement, hence, it is a more restrictive
policy.
§ Non Tax-Qualified policies require that
a person need only standby assistance, indicting that only
occasional assistance is required to do the activities of daily
living or ADLs. Tax-Qualified policies, on the other hand, require
that you be unable to do at least two ADLs without substantial
assistance. Therefore, Tax-Qualified policies are more restrictive
than Non Tax-Qualified policies.
§ Non Tax-Qualified policies do not require
substantial supervision to trigger benefits for cognitive impairment.
Conversely, Tax-Qualified policies do require substantial supervision
for cognitive impairment thereby making Tax-Qualified policies
more restrictive than Non Tax-Qualified policies.
The insurance companies are touting the 7.5% tax deduction included
in Tax-Qualified policies as an inducement for you to buy them.
What they do not explain is that the 7.5% tax deduction
can be used by only a small percentage of consumers who incur
catastrophic health-care costs. The tax deduction holds no advantage
for the average long-term care consumer.
In Summary
The Tax-Qualified policy is a more restrictive policy as
compared to the Non Tax-Qualified policy. The Non Tax-Qualified
policies have more advantages than Tax-Qualified policies.
(Please refer to the “PRO AND CON” chart that was derived and
expanded from information published by the National Association
of Insurance Commissioners, Shoppers’ Guide to Long-Term Care
Insurance.)
Should you be concerned about the remote possibility that if
you buy a Non Tax-Qualified policy you could end up paying a tax
on benefits? No! Why? You are better off paying the tax instead
of being denied benefits because your Tax-Qualified policy excludes
the “medical necessity” trigger you may require, or because of
other restrictions found only in Tax-Qualified policies (see Pro
and Con Chart.) It is better to pay a tax rather than to be denied
medical coverage.
NOTE: Non Tax-Qualified policies with medical necessity must
be compared and analyzed just as one needs to do with Tax-Qualified
policies. Upon careful examination, some Non Tax-Qualified policies
will be found desirable and others not acceptable. In other words,
when a Non Tax-Qualified policy includes medical necessity, it
does not guarantee that it is a desirable policy. You need to
do your own comparison of the many factors that can determine
whether or not a policy is right for you. For instance, you
should be looking for a company that is financially strong, has
been selling long-term care insurance for at least ten years,
and that thoroughly inspects your medical history. In addition,
you should compare all the other benefits contained in each policy.
So why is it that since 1997 most (not all) insurance
companies have dropped their Non Tax-Qualified policies with the
“medical necessity” benefit trigger? Is it possible that they
want to minimize paying benefits in the future to maximaize profits?
*********
Beware of possible legislative strategies!
If most of the long-term care insurance companies want to eliminate
medical necessity from the marketplace, but are prevented from
reaching this goal because a few companies persist in offering
Non Tax-Qualified policies with medical necessity, they could
conceivably engage one or both of the following legislative strategies:
§ One strategy could be for the insurance
industry to gain legislation that would tax Non Tax-Qualified
benefits. Tax-Qualified benefits legally cannot be counted as
income.
- OR -
§ The insurance industry would push for
legislation to make only Tax-Qualified premiums fully deductible
for the average person. Only consumers with catastrophic health
care costs can benefit from the current 7.5% tax deduction.
Either one of the above strategies would be blatantly unfair
to Non Tax-Qualified policies and ultimately to the consumers!
Is it time for consumer protest?
If you believe as I do that benefits of Non Tax-Qualified policies
should remain tax free (the law prohibits taxation of Tax-Qualified
benefits) and if you believe premiums of all long-term care policies
should be fully tax deductible, here’s what you can do. Let
your voice be heard. Research has shown that one letter or phone
call represents the viewpoints of 10,000 consumers, so speak up!
WHAT YOU CAN DEMAND FROM WASHINGTON:
1. If legislation is proposed to make long-term care insurance
premiums fully tax deductible, then the tax deduction should
apply EQUALLY to both Non Tax-Qualified AND Tax-Qualified premiums.
2. Tax-Qualified benefits are not considered income so they
cannot be taxed. Currently Non Tax-Qualified benefits are NOT
taxable and they should remain non-taxable.
3 While some states like California require insurance companies
to provide both Tax-Qualified and Non Tax-Qualified policies,
some companies in those states are excluding the medical necessity
benefit trigger from their Non Tax-Qualified policies. Since
the law now requires that Tax-Qualified policies EXCLUDE the medical
necessity benefit trigger, consumers should demand legislation
requiring Non Tax-Qualified policies to INCLUDE medical necessity!
WHAT YOU CAN DEMAND FROM YOUR GOVERNOR:
You want your State Department of Insurance to do the following:
1. When a long-term care insurance company applies for permission
to sell in your state, the company should be required to provide
both Tax-Qualified and Non Tax-Qualified long-term care policies.
Some states, like California, already have this requirement.
2. Require that Non Tax-Qualified insurance policies INCLUDE
the medical necessity benefit trigger. (Tax-Qualified policies
must EXCLUDE medical necessity).
3. During
sales presentations, long-term care insurance agents should be
required to inform consumers of the pros and cons and availability
of both Tax-Qualified AND Non Tax-Qualified insurance policies.
Betty Diamond , M.Ed., former
businesswoman and teacher, lives in Bethlehem, Pennsylvania.